TeamHeidi Testimonials

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I couldn’t be more happier with the service I received from TeamHeidi.

John Green initially contacted me, and I don’t believe in coincidence, that was fate. He was there to answer all of my questions, day or night. I never felt alone with John on my side.

John Brannon

Tim came recommended when we purchased the house in 2011.

We couldn't imagine using anyone else to sell.

John Yoos

Heidi did excellent job of communication and follow-up.

Geraldine Hubbs

My husband and I had the incredible pleasure of working with Realtor John Green and his partner Tim Brown in our journey to find our dream home, and we cannot express our gratitude enough for their outstanding professionalism, dedication, and expertise.

From the moment we met John it was evident that John's commitment to providing exceptional service went above and beyond our expectations. Throughout the entire home-buying process, John was not only our realtor but also a trusted advisor and advocate. He took the time to truly understand our needs, preferences, and budget, ensuring that every house he presented to us was a potential match. John's attention to detail and extensive knowledge of the housing market was evident as he guided us through each property, pointing out both the highlights and potential drawbacks. What sets John apart is his genuine passion for his clients' happiness. He patiently answered every question we had, no matter how big or small, and he always made us feel like our concerns were his top priority. His calm and reassuring demeanor helped alleviate any stress or anxiety we had during the negotiation and closing processes, providing us with peace of mind. John's exceptional negotiating skills were truly impressive. He worked diligently to secure the best possible deal for us, leveraging his market expertise to our advantage. His guidance and strategic approach were instrumental in ensuring we obtained the best value for our investment. Moreover, John's extensive network of professionals, including lenders, home inspectors, and lawyers, proved invaluable. He effortlessly coordinated and facilitated all necessary inspections and paperwork, streamlining the entire process and saving us considerable time and effort. With John's guidance and unwavering support, we found the perfect home for our family. His understanding of our requirements, coupled with his keen eye for detail, allowed him to pinpoint properties that precisely matched our vision. He went above and beyond, even after the purchase, ensuring that we were settled in and had everything we needed. We wholeheartedly recommend Realtor John Green to anyone in search of a dedicated, knowledgeable, and compassionate real estate agent. His exceptional service, unmatched professionalism, and sincere dedication to his clients are a testament to his expertise and passion for his work. Thank you, John, for making our dream home a reality.

Sasha Davidzenka

Tim has gone above and beyond helping me purchase three properties over the past eight years.

I would never consider using anyone else. Personalized service from Tim and team has been excellent. I can always count on Tim to help find deals, no matter how small. He does an fantastic job negotiating to better deals, and this is done by his deep knowledge of the market in individual neighborhoods. I recommend Tim and His team to all of my friends when they are searching for properties, and he has helped several of them as well.

Tommy Daigle

John Greene is an awesome realtor.

He really has his client's best interest at heart. Thank you John!!!

Peatra Phifer

Love working with Jennifer she is amazing.

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tina hall

Heidi is extremely professional and will work hard to find you exactly what you want!

R M

John was very nice and professional since the initial phone call.

Andrea Scott

When we met Tim Brown he came across as a very personable and likely individual.

Have already recommended Tim to other people.

David and Carole Lacy

John was great to work with!

Very responsive whether you prefer the phone or text like myself. He definitely helped make buying my first home very easy - or at least as easy as buying a house could be! He is patient and certainly knows his stuff!

user3404190

Tim Brown was our realtor on our last home and we knew what a great job him and team Heidi did.

We knew we wouldn’t go with any other realtors office. Team Heidi cares about their clients. They take their time to answer any questions You have about your home/ closing procedure. Our realtor Tim Brown was there from the very beginning all the way to sitting beside us at the closing table at the end. We highly recommend Team Heidi for all your real estate needs!

Gary and Michelle Spencer

I would highly recommend John Green.

John was always very honest and transparent with every property that I viewed. It was always very apparent that John had my best interest in mind at all times. He truly cared about what I was looking for and he did not stop until he found the property that fit my needs.

jodyspaur481

I tried to rate at least one of the attributes less than 5 stars so it didn't look like I'm one of Heidi's relatives.

But the truth is, she deserves 5 stars on all these parameters. I chose her because of her knowledge of Highland Creek. She explained the process before we started, and that's exactly how it went. I did need to phone her on a half dozen occasions, and she always answered or got back to me shortly. And finally, she helped us navigate through the offer and the inspection list; always giving options, but willing to offer her best advise. We've sold a few houses over the years, and this was by far the best experience we've had.

bolbosco53

Over the years we have bought and sold ten homes.

We can with confidence say that Heidi Hines is the most personable, reliable, knowledgeable, fairest, and most honest realtor with whom we have worked. We chose Heidi because we watched Heidi sell two houses on our street in days after listing them. One had been on the market for months then taken off. When given to Heidi, it sold in days. It was a no-brainer for us to choose Heidi to sell our house and to manage the building and buying of our new house. We feel like Heidi and her staff are like members of our family.

user24026523

Team Heidi has a team to support the entire process and was active in my community with results.

My experience in the sell process was excellent with Heidi. All members I interfaced with were highly professional and attentive.

Greg and Norka Reynolds

Tim and Roxy were absolutely amazing!

I live in Colorado and was selling my home in North Carolina. Even though I was 1500 miles away, they made sure I was in the loop with every aspect of the sale of my home. Tim sold the house in less than 24 hours of being on the market and we were able to get an offer $5k above listing! Amazing experience!! Thank you.

Desiree Maynes

John Green was a tremendous advocate for myself and my family during the buying process.

We had a very difficult scenario in that we had to find, buy and close on a house in about 30-40 days max. Working within our time constraints, John did a tremendous job of giving us an abundance of information on the houses we viewed...giving us invaluable opinions during the negotiations...and ample direction during the closing process. I'd highly recommend John to anyone I know...and will be using him for our next home purchase. John and Team Heidi are the best business experience my family has had in a very long time...great, professional organization!

jdpvidal

Wonderful people and service.

John and Michaella were exceptional. Would definitely recommend them both!!!

Libby Strasser

In all my experiences with buying and selling a home Tim went above and beyond in every category as a skilled agent and more importantly always had "my" best interest at heart!

A rare quality these days to find someone who cared more about the client than whether he sold a home; if he didn't believe it was in your best interest and asked his opinion he would show where he had concerns. I had to back out the first time as it was too major of a decision after my husband died, but assured him I would contact him when it was the right time for me. A year later it was the right time and my house sold on the first day...and NO it was not priced to low!! I wish he was in FL so I could continue to use Tim Brown!

klemon1155

John was very patient and easy to work with.

I especially liked his honesty and how he would point things out (good and bad) about a house that I might otherwise have missed. It's been six months since we purchased our home with him, and he still calls to check in and see how things are going. We will definitely use John again in the future if need arises.

slaatsch

Jennifer Stafford is a SUPERSTAR!

!! She helped us through grueling house hunting for almost a year until we found our dream home. She shepherded us through the closing process. She also along with Karyn MacAlpin assured that we closed on our "Original' closing date. These two are the Dream Team.

Michelle Barbee

John and Cherish were amazing to work with.

Any questions or uncertainties I had they were there to help me out! Cherish still keeps in touch and tries to help any way she can, even after helping me with the purchase of my new home. Thank you!!!!

Corinne Crispino

We moved from NJ to NC and decided to buy a home in NC in March.

After dealing with several other Agents in the Charlotte area and being disappointed, we felt lucky to find John Green. He found our Brand new dream home in June. We could not have done it without him. His advice and support from House demo through closing was invaluable. He was extremely helpful, open, transparent, and reliable through the whole process-no games, he really cared about us, understood our needs from the very first open house even giving us ideas on how better choose the mortgage and home. He never pressure us to buy anything that we don’t like or hesitate. He was always available to answer our questions and to show us the property any time we asked for. And his team Tim and Michaella were knowledgeable, friendly, and very responsive. They care about their clients. We get to appreciate John even more now as wonderful community and neighbors and became very good friends of ours! We defintely recommend him as your real estate agent!

KP

i have had the best experience with Team Heidi.

Jamie Pacelli is my Realtor and i could not ask for a more Processional, Knowledgeable, Helpful and Friendly person. I was approved mor my loan through Rocket Mortgage and they referred me Realtors. And after 2 extremely disappointing Realtors. i decided to find my own. Jamie was a Godsend. she also referred me to a local lender and got approved with a better deal than i received through Rocket Mortgage. Jamie Pacelli is my Realtor for life and without hesitation would recommend her and her team.

Kelly Lafond-Jamison

John Green is wonderful realtor.

Punctual, professional, willing to go extra mile to meet your needs. This is my second house purchase with John and I highly recommend him to anyone!

Irina Oakley

We met Heidi Hines a few years ago when we asked her to sell our home.

Heidi was honest with us and at the time let us know we probably would not make out well in trying to sell at that time. We followed her direction and guidance and did not sell at that time. When we’re were ready to move this summer we knew that Heidi was who we wanted and trusted to sell and help us find a new home. The attorney services were seamless and the staff were professional at the closing. I will use Heidi Hines to buy and sell all my homes.

John & Darlene Auman

Elizabeth and I cannot praise John and MIchaella enough for their expertise and professionalism in finding, buying, and closing on a home.

From the outset they both have been a joy to work with. We really appreciated their cheerfulness, care, and patience as we searched for a new home. What could have been a very stressful experience became a smooth process because of their attention to detail and their assistance. We are grateful to have worked with them. Sincerely yours, Lance Strasser

Lance Strasser

Heidi is fantastic!

She is the ultimate advisor through the home-selling process. She has helped us multiple times and her team is awesome! Heidi is very knowledgeable about the market and sensitivities associated with the timing of selling your home. She will get the best price possible under the conditions, and she will make things very easy for the seller. We will not sell another home without Heidi's team handling the transaction.

Tommy Trimble

Great experience from beginning to end.

Sold my house for asking price in four days. Very knowledgeable about the market.

Eric Jordan

Had a great experience with John and greatly appreciated their help!

Debi McKinney

I am so happy that teamheidi hlep me go through all the hard ship for me to bye my home and I will like to thank Kelly and Matt and Jace for all your hard work helping me out and hope all of you guys have a blessed one love teamheidi

Terry Bulu

Being a first time home buyer was very scary, and I didn’t know what to expect from any of it.

John Green took me under his wing, taught and showed me everything he knew. It was a pleasure working with him and his team. I would definitely recommend him and his team to others!

Keosha Cameron

We worked with John as first-time buyers and had a wonderful experience!

His preparation and kind demeanor took away a lot of the stress of the process. He asked great questions and listened to us to better identify our needs, and he had great knowledge of the area. We really enjoyed working with him and Team Heidi, and we are so happy with our home!

Lena Welch

John Green and his team were beyond exceptional, we are very pleased with everything they did for us !

And we love our new home.

John Driscoll

John is by far the best broker I have ever worked with.

No games and straight to the point. We have bought and sold multiple homes with him and has always exceeded our expectations. I would recommend him and his team to anyone who wants the best.

pcomesky

John is a great listener and also shares helpful suggestions.

He is very articulate and helped me to make the best decision. I always recommend John to everyone.

ssdeese

Heidi made the process of selling our property easy, painless, and quick.

She was extremely professional and easy to work with. I highly recommend Team Heidi!!!

Saundra Hammond

From the moment we started talking with Heidi we knew we wanted her and Team Heidi to sell our house.

She presented us with a very professional market analysis and recommendation for our listing price. She then hired a professional photographer to capture the our homes charm and designed a beautiful pamphlet and video show. She then kept us informed on a regular basis on changes in the neighborhood market and provided timely feedback when our house was shown. Once we had a contract she managed all the loose ends making sure we kept on tract and closed on time.

cms28269

Tim helped us purchase 2 homes as well as sell our town-home all in the Charlotte area.

We would most definitely recommend him to anyone looking to BUY OR SELL. He was BY FAR the most knowledgeable agent we worked with. If you are open to it he gave us great advice on getting our home ready to sell so it showed well for buyers and he did extensive marketing for our town-home that ultimately got it sold. On the purchase side of things he was a tremendous asset for finding exactly what we were looking for (one personal residence and one investment property) and more importantly he is precise with what home values are and how to negotiate to get it (or below). We wanted someone who did real estate full time and a high volume which Tim does and he didn't disappoint.

Brandon Powell

Luz is the best!

She worked super and held our hands throughout the whole process! I would recommend her to any of my friends and family.

Fabio Bravo

All 5 Stars took about a second to select while submitting this review, but it is completely earned by Heidi.

We sold our house through Heidi and were completely impressed from the start. Her market knowledge, attention to detail, responsiveness and quality of approach is stellar. She differentiated our house from others on the market and thus allowed our house to stand out as the must have for home buyers. Her advise in negotiations made us more comfortable and allowed us to make more money. Our review is not just based on her results with our home sale, we have seen those same results with others we have recommended her to. Repeated successful results have allowed Heidi to earn high praise from this somewhat critical customer!

bczangara

Heidi listed and contracted a house of mine in under 2 weeks.

Great follow up and follow through. Would recommend her to anyone looking to buy or sell their home.

blake w fox

I really enjoyed my experience with TeamHeidi.

My clients started with Tim Brown and John Green, then Kim Khlebopros confidently took the wheel on the home search, contract negotiation and on through closing. There was no gap in service when one agent picked up from the other and the communication from them all was consistently professional, courteous and patient as we helped these first time buyers achieve their goal of homeownership. I'd gladly work with this group again!

Ashleigh Clark

As a Realtor, I know how essential a great agent is in guiding first-time homebuyers through the biggest purchase of their lives.

That's why I chose John Green of Team Heidi at eXp Realty to help my daughter find her perfect home. His vast knowledge and personable manner, along with exceptional support from the Team Heidi staff, made it an easy and enjoyable process.

Gail Welch

We loved working with Tim!

He is very professional, knowledgeable, and incredibly helpful. He was thorough and intent on helping us get the home we wanted. We could not have been more pleased with our experience with Tim!

leslieawhiteside

Tim is a professional at what he does.

He answers all my questions, regardless of how ridiculous it might have sounded. In many of homes that we looked at, he has also help me see certain potentials in the home that would benefit our family. I enjoy working with him through our home buying process.

xiongk310

Kelly at TeamHeidi was a pleasure to work with, she was very patient and always took the time to ensure I understood and had the information I needed to make an informed decision.

She is very knowledgeable and genuinely cares about her clients. As a first time home buyer Kelly always made me feel comfortable asking questions, she was always very flexible and understanding. What I loved about working with Kelly the most is that she puts the needs of her clients first not her commission. I would highly recommend Kelly and hope to work with her again in the near future.

Susana Ayala

Heidi is simply a true Professional!

She understands the market and knows how to get the deal done fast and as a Win-Win for all parties. I would recommend her services to anyone that wants a First Class Realtor!

JBalcerzak

Michaella, Tim & John are rockstars.

They helped to sell my house and buy a new one. They were on top of everything and kept me updated along the way. I highly recommend them!

Jimmy Molina

John Green is truly a gem he was very patient kind and professional made my process very easy.

Joseph Gray

Best marketing presentation.

Promise of a quick response time. Familiarity of neighborhood. Heidi’s style. Honest assessment of house including market/comp analysis. Value add: Use of truck, if needed. Stager.

Tom Dissinger

My wife and I were fortunate to hook with John in our move from New Jersey to North Carolina .

... His attention to our requirements on a new home were spot on and resulted in getting us into the perfect new home. We could not have been happier with the services provided by him and his team on the speed and follow up in making it happen.

glopez7206

From the moment I saw the house for sale, Hpui “kelly” made herself available to me.

She opened and maintained multiple channels of communication throughout my home buying journey, as well as promptly kept me informed with any updates throughout the process. Did I mention she speaks several languages!! My mother predominantly speaks Vietnamese as she was born there. While I can understand Vietnamese fully it’s difficult to convey myself thoroughly to my mother regarding something as technical as purchasing my first home. Kelly completely bridged that gap for us. My mother established a great bond with Kelly. Tenacious is a word I’d use to describe Kelly, she did all the heavy lifting so I didn’t have to. She even showed up to my signing bearing a housewarming gift. 10/10 will work with her again.

Nicole Noetzel

I had an amazing experience working with John and Donna.

This was my first time buying a home and they made sure I was fully supported and understood everything along the way. I’m so appreciative!

Shayla Stewart

We started working with Heidi in 1998.

We found her using an online resource as we lived in NY at the time but were looking to purchase a home in NC. It was such a successful process that we have sold 2 additional homes and purchased 2 others using Heidi and her team!

user2841147

Tim Brown has been my realtor since 2010.

We have conducted many transactions together. His pricing is second to none, the attention to detail in the closing process by the EXP Team has been flawless and they even send me my closing docs again at tax time to make my life easier. Realtor are a dime a dozen right now, go with the best! Tim Brown!

Emilie Emanuel

I am EXTREMELY grateful for Luz and her hard diligent dedication to our needs.

She constantly is on the ball and without a doubt goes over and beyond expectations. It was really important to me to include my wife in this process because of the language barrier we would have with anyone else (wife spanish speaking). Thank you again Luz :)

Dalton Farriss

Heidi is a consummate real estate pro.

This was the 2nd house she has sold for me! Janna was amazing at helping me stage my house! The 2nd viewing brought a contract!

Linda McClure

Heidi was great in our experience with our move.

We had a tight deadline for selling and she was able to move us quickly through the process. We appreciated her quick responses to our questions. We would recommend Heidi and her team and if we moved again we would use them again.

bethway97

Loved John and Donna communication was great and it was a fantastic experience.

Katie and Jason Printzenhoff

Heidi was recommended by our previous neighbors.

We were stressed about having to deal with selling our home but she made the process so easy. She helped us coordinate everything from listing photographer to a handyman for some minor repairs. The house sold in a day with multiple offers. We would highly recommend her. Use her and listen to her. She knows what she is doing!

ochewamba

Tim Brown worked diligently, efficiently and effectively to get my property sold.

His staff, Client Care, kept me updated. The SRS mortgage company slowed the process down considerably. They would request documents which Tim Brown would provide. A month later they would respond requesting more documentation they already had in their possession. Tim never stopped. He kept moving forward with them. I cannot say enough great things about Tim Brown. I totally recommend him as a great real estate professional.

Ramona Joseph

John was incredibly patient while we searched for the perfect home.

He was very professional and kept our best interest first. John didn't try to push a specific area or home which was great. I appreciate he offered thoughts and feedback only when asked. When it came time to negotiate a deal John was very on point, specific, honest and professional. I highly recommend John to anyone in the market

user72013562

We are using John Green as our buyer's agent for the second time, so that should tell you something.

His expertise is invaluable. John listens to buyers and patiently guides them through what can sometimes be a stressful experience. He knows the area very well and is incredibly knowledgeable. John has helped us negotiate contracts two days before Christmas, finalizing details as he was on a multi-state drive. I can't think of a realtor who is more accessible or responsive to a buyer's needs. We highly recommend John Green.

rudywet

An absolute perfect experience.

John knows the market very well. He found our forever home in 2 days!! I will definitely use him for investment properties!!

Paula Anderson

When I met Tim, we were looking at a home he had listed, we told him we needed to sell before we made an offer.

I advised him that my husband & I wanted to sell ourselves, so we could make as much money as possible! He told us to try FSBO, wait a couple weeks, & if it hadn't sold, he would be happy to list it if that's what we wanted! I immediately knew he was the one, because I didn't feel like a piece of bloody meat in a shark tank!! (This is how we felt with all of the other realtors) After he listed our home, we had an offer in less than 18 hrs.

Erin Sanburg

John guided us through the search and eventual purchase of our home last summer.

John was always very professional, available, and extremely knowledgeable. Very positive and made the process fun.

user42890867

I came to know John Green via my son who had recently purchased a home with John's assistance.

My residence was in New York when I spoke to John via telephone. At the time, the home buying market was not good. John explained various courses of action. He was genuinely concerned with me and my situation. He advised me as to what avenues to explore. I managed to sell my New York home and came to Charlotte to explore the housing market. I was set on having a home built. John went over the pros and cons of buying new or used. His knowledge of the real estate market to me was remarkable. He took the time to answer my questions. His manner and professionalism was apparent. He always had to time to talk with me. Eventually, with John's assistance, I did purchase a new home, in which I am still residing. To me, John was exceptionally valuable to me in this home buying venture.

mjplat813

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